Returns & Exchanges
At Woof Dog Products, we want your pup to look their best, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the products are free of pet hair to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring they are clean and in sellable condition, and include the packing slip provided in the portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our team inspects the returned gear, we will process your refund or ship out your new exchange items within 3-5 business days.